This year’s Digiday Technology Awards honor the firms embracing AI and automation tools to improve individualized experiences, allow exact targeting and drive efficiency across systems and networks. Champions are also incorporating sophisticated e-commerce modern technologies and concentrating on integrated measurement and analytics services that unveil deeper efficiency monitoring.
In the most effective AI Device group, PolyAI– which offers thousands of enterprises throughout 75 languages and 25 nations– is recognized as the victor. SafeRide Wellness released Steven, an AI agent built on PolyAI’s agentic dialog platform, to autonomously handle member verification, adventure bookings, terminations and adjustments. Steven now takes care of greater than 80 % of incoming phone calls, reducing speak-to-human rates from 55 % to 2 % and saving 47, 000 representative hours while speeding up individual solution. Steven has actually ended up being a core component of exactly how SafeRide operates.
Adam Singolda, founder and chief executive officer of Taboola, was called Innovation Creator of the Year. Singolda and Taboola released DeeperDive in 2025 to give authors a conversational AI experience improved their very own journalism. The system makes use of visitor actions to deliver pertinent answers while maintaining audiences and earnings on author websites. Partnerships with Gannett, The Independent and other authors drove adoption, while USA Today integrated viewers inquiries right into newsroom process. DeeperDive users create nearly 3 times much more earnings per individual, with very little cannibalization of existing income.
In the most effective Customization & A/B Testing System, Contentful and Docusign made the win. Contentful helped Docusign change its legacy CMS with a scalable platform for personalized digital experiences. Making Use Of Contentful Personalization, Docusign introduced tailored homepages for 20 target market segments without developer assistance, including firmographic and objective information. The technique increased target market understandings, sped up material localization and enabled continuous testing. By March 2026, Docusign reached 6 19 million monthly active profiles and checked more than 20 audiences across 7, 000 web pages in 14 languages.
Check out all the 2026 Digiday Innovation Awards victors below.
Finest Associate Advertising And Marketing System
The CJ Platform
Finest Agentic AI Tool– BRAND-NEW
Search Atlas: The First Agentic AI Marketing Platform
Best AI System
WRITER & Qualcomm: A New Standard for Brand Name Quality
Ideal AI Tool
PolyAI & SafeRide: The AI representative America’s clients call
Best Different Recognition Technology
Seedtag and Qatar Tourist: Privacy-First Global Project
Finest Attribution Tool
Kroger Accuracy Marketing– PrecisionView 360
Finest Automation Devices and/or Platform
ThisIsWhyWithGoogle
Best Buy-Side Programmatic Platform
Viant’s Ad System Redefines CTV as a Development Engine
Finest Web Content Development System
Digiday Media & RHEI– International Introduce of Created Developers
Ideal Content Administration System
Lastmile Retail– Leading Enterprise-Grade Local Marketing
Ideal Material Advertising Platform
Celtra
Finest Developer Advertising And Marketing Platform
Influencity
Ideal Customer Data System
swsh x Wanderer
Ideal Data Monitoring Platform
Optable & Unity– Unlocking Brand Demand for 256 M Players
Best Information Team
Surge
Ideal Digital Out-of-Home Advertising Technology
HOPE Hydration
Best Ecommerce Innovation
The First Agentic Store by Swap
Best Occasion Platform
Cvent Event-Led Growth at Scale
Best In-Store Innovation
Endear & GANNI: Driving In-Store Sales
Best Interactive Content Platform
Kaltura Agentic Avatar
Finest Location Data Platform
Simpli.fi Turns Location Information Into Measurable Store Visits
Best Advertising And Marketing Analytics System
Realtor.com attains 300 % ROI with Knotch
Best Advertising Automation Platform
Omnisend: Ecommerce Email & Text Advertising Platform
Ideal Measurement Service
Mastercard Media Measurement
Finest Mobile Marketing Platform
Adjust & Virgin Mobile UAE– Mobile Advertising
Best Money Making System for Publishers
Transmit
Finest Native Advertising And Marketing System
beehiiv advertisement network
Ideal Partner Clean Area
Safe Data Clean Room
Finest Personalization & A/B Testing System
Contentful x Docusign: Personalization at Scale
Ideal Sales Enablement Platform
Seismic Enablement Cloud
Best Sell-Side Programmatic Platform
Objective IQ’s Proposal Enhancement for ID-less Money Making
Best SEO Platform
Semrush One– Semrush, an Adobe company
Best Sustainable Advertisement Technology Platform
DanAds & Tripadvisor– Eco-Rewards in Ad Express
Finest Video Advertising And Marketing Platform
Send
Finest Video Clip Monitoring Platform
Cloudinary Video Clip System
Technology Founder of the Year
Adam Singolda– Taboola
Suggested Social & Advertisement Tech Tools
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